Refund policy

Last Updated: August 25, 2026

Thank you for purchasing from Fit Organs.

Because our products are primarily digital products that may be delivered and accessed immediately after purchase, refunds are handled according to this policy and any mandatory consumer rights applicable in your jurisdiction.

1. Digital Products

Our digital products may include:

     

  • PDF guides

  • Digital ebooks

  • Meal planners

  • Checklists

  • Trackers

  • Nutrition resources

  • Other downloadable digital products

Due to the nature of digital products, we generally do not offer refunds solely because a customer changes their mind after accessing or downloading a product, except where required by applicable law.

2. Technical Problems

If you experience a genuine technical problem, including:

  • A corrupted file

  • An inaccessible download

  • Receiving the wrong product

  • A significant delivery error

please contact us.

We will first attempt to resolve the issue by providing:

  • A replacement file

  • A new download link

  • Correct product access

  • Another reasonable solution

3. Duplicate Purchases

If you accidentally purchase the same digital product more than once, contact us as soon as possible.

Where appropriate, we may refund the duplicate transaction.

4. Unauthorized Transactions

If you believe a transaction was made without your authorization, contact us immediately.

We may request information necessary to investigate the transaction.

5. How to Request Support or a Refund

Send an email to:

contact.fitorgans@gmail.com

Please include:

  • Your name

  • Purchase email address

  • Order or transaction ID

  • Product purchased

  • Description of the problem

  • Screenshot, if applicable

Providing accurate information helps us resolve requests faster.

6. Approved Refunds

If a refund is approved, it will normally be processed through the original payment method.

The time required for the refund to appear may depend on the payment provider or financial institution.

7. Consumer Rights

Nothing in this policy is intended to remove or limit mandatory consumer rights that apply to you under the laws of your country or region.

Where applicable law provides a right to cancel or receive a refund, that right remains unaffected.

8. Contact

For refund and product-support requests:

Fit Organs
Website: https://fitorgans.com
Email: contact.fitorgans@gmail.com